QueueMetrics
From Luke Jackson
Contents |
Install
wget -P /etc/yum.repos.d http://yum.loway.ch/loway.repo yum install queuemetrics
If you are installing QM for the first time, run the following commands to install the database: cd /usr/local/queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/README ./installDb.sh When you are done, point your browser to: . http://thismachine:8080/queuemetrics and login as user demoadmin / password demo. If you are updating from a previous version, just point your browser to: . http://thismachine:8080/queuemetrics/dbtest to check if your database link is working and update the database to the latest version.
Configure MySQL Storage
You will have to change the configuration of the configuration.properties file to have it default to SQL rather than flat file.
vi /usr/local/queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/configuration.properties
Change the following line in your configuration.properties file:
# This is the default queue log file. #default.queue_log_file=/var/log/asterisk/queue_log default.queue_log_file=sql:P01
Configure Statistics (Script)
Below is an part of the queueLoader.pl file:
! /usr/bin/perl # # Upload a given queue_log file to a partition of the queue_log table # $Id: queueLoader.pl,v 1.10 2006/10/07 16:00:47 lenz Exp $ # # usage: # queueLoader.pl /my/queue_log/file partition_name /my/import/log # # to allow realtime upload of queue_log data, use: # queueLoader.pl /var/log/asterisk/queue_log P01 /var/log/qloader.log # # # ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION # If this file does not seem to work from the shell, do a # dos2unix queueLoader.pl # chmod +x queueLoader.pl # to set things right. # ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION # use strict; use DBI; my $mysql_host = "localhost"; my $mysql_db = "queuemetrics"; my $mysql_user = "queuemetrics"; my $mysql_pass = "javadude"; my $logonfile = "";
Execute the following line to import your statistics into MySQL. This line can also be ran as a crontab.
perl /usr/local/queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/mysql-utils/queueLoader.pl /var/log/asterisk/queue_log P01 >>/dev/null 2>>/dev/null
Configure Statistics (Dameon)
Create symlink to your version
Use the commands below to create a softlink to reference the qloader directory.
cd /usr/local/ ln -s queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/mysql-utils/qloader/ qloader
Ready Configuration File
Below are the important settings you will need to change in the qloader.pl file to get qloader running:
vi /usr/local/qloader/qloader.pl
#! /usr/bin/perl # # Upload a given queue_log file to a partition of the queue_log table. # $Id: qloader.pl,v 1.6 2007/04/01 16:49:02 lenz Exp $ # # usage: # queueLoader.pl /my/queue_log/file partition_name /my/activity/log # # # ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION # If this file does not seem to work from the shell, do a # dos2unix queueLoader.pl # to set things right. # ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION ATTENTION # use strict; use DBI; my $mysql_host = "localhost"; my $mysql_db = "queuemetrics"; my $mysql_user = "queuemetrics"; my $mysql_pass = "javadude"; my $dbh = undef; my $dberr = 1; # setto a 0 quando tutto va bene my $file = $ARGV[0] || "/var/log/asterisk/queue_log"; my $partition = $ARGV[1] || "P01"; my $importLog = $ARGV[2] || "/var/log/asterisk/qloader.log"; my $pidfile = "/var/run/qloader.pid"; my $log_every_num = 100; my $timezone_offset = 0 * 3600; # in seconds my $heartbeat_delay = 15 * 60; # in seconds my $use_subqueue = 1; # 0 no; 1 yes my $split_subq_name = 1; # turn a subqueue name from 'xxx/yyy" to "xxx" my $rewriteToAgent = 1; # 0 no; 1 yes my @channelsToAgent = ( 'Local', 'SIP' );
init.d script
Copy over the init.d script:
cp /usr/local/qloader/RedHat-style-initscripts/qloaderd /etc/init.d/
Update script settings:
vi /etc/init.d/qloaderd
#!/bin/bash # # Startup script for the QueueMetrics MySQL loader. # # chkconfig: 2345 85 15 # description: QueueMetrics MySQl Loader. # processname: qloader # pidfile: /var/run/qloader.pid # # $Id: qloaderd,v 1.2 2006/08/22 17:24:49 lenz Exp $ # Source function library. . /etc/rc.d/init.d/functions qloader=/usr/local/qloader/qloader.pl partition=P01 queuelog=/var/log/asterisk/queue_log logfile=/var/log/asterisk/qloader.log prog=qloader RETVAL=0
Convert and Set Executable:
dos2unix /usr/local/qloader/qloader.pl chmod +x /usr/local/qloader/qloader.pl dos2unix /etc/init.d/qloaderd chmod +x /etc/init.d/qloaderd
Patch the logroate file for qloader
vi /etc/logrotate.d/asterisk
postrotate
/usr/sbin/asterisk -rx 'logger reload' >/dev/null 2>/dev/null || true
/etc/init.d/qloaderd restart > /dev/null 2> /dev/null || true
endscript
Enable qloaderd on boot
chkconfig qloaderd on
Start daemon and Import Statistics
[root@localhost qloader]# /etc/init.d/qloaderd start Starting qloader:
FAQ
Errore JDBC:java.lang.ClassNotFoundException: com.mysql.jdbc.Driver
RPM or Yum
If you installed via yum it is most likely that the symlink to the mysql java connect is broken and will need to be changed. You can find this link in the directory:
/usr/local/queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/lib
Broken Link
connector.jar -> /usr/share/java/mysql-connector-java-3.1.12-bin.jar
Issue the commands below to fix the symlink and then restart queuemetrics
cd /usr/local/queuemetrics/webapps/queuemetrics-1.3.4/WEB-INF/lib unlink connector.jar ln -s /usr/share/java/mysql-connector-java.jar connector.jar /etc/init.d/queuemetrics restart
Custom Install
If you have not installed via rpm your situation my differ from what is listed above. If so simply download the MySQL Java Connector from the MySQL site.
Extract the MySQL Java Connector you have downloaded and locate a file named mysql-connector-java-X.X.X.jar. Move the file into /usr/share/java and follow the steps above to create a symlink to it. Once completed restart QueueMetrics.
Sources
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