Asterisk Queue

From Luke Jackson

Revision as of 23:32, 4 December 2006 (edit) Ljackson (Talk | contribs) ← Previous diff		Revision as of 15:11, 5 December 2006 (edit) Ljackson (Talk | contribs) Next diff →
Line 8:		Line 8:
	exten => s,2,Macro(user-callerid)		exten => s,2,Macro(user-callerid)
	exten => s,3,Set(CALLBACKNUM=${CALLERID(number)})		exten => s,3,Set(CALLBACKNUM=${CALLERID(number)})
-	exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?2)) ; if still no number, start over	+	exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?111)) ; if no number, jump to fail.
	exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks		exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks
	exten => s,6,UserEvent(Agentlogin|Agent: ${CALLBACKNUM})		exten => s,6,UserEvent(Agentlogin|Agent: ${CALLBACKNUM})
Line 19:		Line 19:
	exten => s,109,Playback(agent-loggedoff)		exten => s,109,Playback(agent-loggedoff)
	exten => s,110,Hangup()		exten => s,110,Hangup()
		+	exten => s,111,Playback(sorry-cant-let-you-do-that)
		+	exten => s,112,Hangup()
	</pre>		</pre>

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Revision as of 15:11, 5 December 2006

Dynamic Members

Logs a dynamic member in or out of the queue.

[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,Macro(user-callerid)
exten => s,3,Set(CALLBACKNUM=${CALLERID(number)})
exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?111))      ; if no number, jump to fail.
exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n)       ; using chan_local allows us to have agents over trunks
exten => s,6,UserEvent(Agentlogin|Agent: ${CALLBACKNUM})
exten => s,7,Wait(1)
exten => s,8,Playback(agent-loginok)
exten => s,9,Hangup()
exten => s,106,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n)
exten => s,107,UserEvent(RefreshQueue)
exten => s,108,Wait(1)
exten => s,109,Playback(agent-loggedoff)
exten => s,110,Hangup()
exten => s,111,Playback(sorry-cant-let-you-do-that)
exten => s,112,Hangup()