BreadCrumbs: Asterisk Queue
Asterisk Queue
From Luke Jackson
(Difference between revisions)
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exten => s,2,Playback(sorry-cant-let-you-do-that) | exten => s,2,Playback(sorry-cant-let-you-do-that) | ||
exten => s,3,Hangup() | exten => s,3,Hangup() | ||
+ | </pre> | ||
+ | |||
+ | <pre> | ||
+ | ; Adds a dynamic agent/member to a Queue | ||
+ | ; arg1 = trunk number, arg2 = number | ||
+ | [macro-agent-add] | ||
+ | exten => s,1,Wait(1) | ||
+ | exten => s,2,Macro(user-callerid) | ||
+ | exten => s,3,Set(CALLBACKNUM=${CALLERID(number)}) | ||
+ | exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?116)) ; if no number, jump to fail. | ||
+ | exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks | ||
+ | exten => s,8,UserEvent(Agentlogin|Agent: ${CALLBACKNUM}) | ||
+ | exten => s,9,Wait(1) | ||
+ | exten => s,10,Playback(agent-loginok) | ||
+ | exten => s,11,Hangup() | ||
+ | exten => s,106,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) | ||
+ | exten => s,107,UserEvent(RefreshQueue) | ||
+ | exten => s,113,Wait(1) | ||
+ | exten => s,114,Playback(agent-loggedoff) | ||
+ | exten => s,115,Hangup() | ||
+ | exten => s,116,Playback(sorry-cant-let-you-do-that) | ||
+ | exten => s,117,Hangup() | ||
</pre> | </pre> | ||
Revision as of 19:49, 30 December 2006
Queue Log App
QueueLog(queuename,uniqueid,agent,event,params):
Allows you to write your own events into the queue log:
QueueLog(101,${UNIQUEID},${AGENT},WENTONBREAK,600)
http://bugs.digium.com/view.php?id=7368
Dynamic Members
Logs a dynamic member in or out of the queue.
; Adds a dynamic agent/member to a Queue ; arg1 = trunk number, arg2 = number [macro-agent-add] exten => s,1,Wait(1) exten => s,2,Macro(user-callerid) exten => s,3,Set(CALLBACKNUM=${CALLERID(number)}) exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?116)) ; if no number, jump to fail. exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks exten => s,6,QueueLog(${UNIQUEID},${ARG1},${CALLBACKNUM},AGENTLOGIN,0) exten => s,7,Set(DB(agentlogin/q_${ARG1}_a_${CALLBACKNUM})=${EPOCH}) exten => s,8,UserEvent(Agentlogin|Agent: ${CALLBACKNUM}) exten => s,9,Wait(1) exten => s,10,Playback(agent-loginok) exten => s,11,Hangup() exten => s,106,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) exten => s,107,UserEvent(RefreshQueue) exten => s,108,Set(ORGEPOCH=${DB(agentlogin/q_${ARG1}_a_${CALLBACKNUM})}) exten => s,109,Set(LGNT=$[${EPOCH} - ${ORGEPOCH}]) exten => s,110,GotoIf($["${LGNT}" = "0"]?116:111) exten => s,111,QueueLog(${UNIQUEID},${ARG1},${CALLBACKNUM},AGENTLOGOFF,${LGNT}) exten => s,112,DBdel(agentlogin/q_${ARG1}_a_${CALLBACKNUM}) exten => s,113,Wait(1) exten => s,114,Playback(agent-loggedoff) exten => s,115,Hangup() exten => s,116,Playback(sorry-cant-let-you-do-that) exten => s,117,Hangup()
; Removes a dynamic agent/member from a Queue ; arg1 = trunk number, arg2 = number [macro-agent-del] exten => s,1,Wait(1) exten => s,2,Playback(sorry-cant-let-you-do-that) exten => s,3,Hangup()
; Adds a dynamic agent/member to a Queue ; arg1 = trunk number, arg2 = number [macro-agent-add] exten => s,1,Wait(1) exten => s,2,Macro(user-callerid) exten => s,3,Set(CALLBACKNUM=${CALLERID(number)}) exten => s,4,GotoIf($["${CALLBACKNUM}" = ""]?116)) ; if no number, jump to fail. exten => s,5,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) ; using chan_local allows us to have agents over trunks exten => s,8,UserEvent(Agentlogin|Agent: ${CALLBACKNUM}) exten => s,9,Wait(1) exten => s,10,Playback(agent-loginok) exten => s,11,Hangup() exten => s,106,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal/n) exten => s,107,UserEvent(RefreshQueue) exten => s,113,Wait(1) exten => s,114,Playback(agent-loggedoff) exten => s,115,Hangup() exten => s,116,Playback(sorry-cant-let-you-do-that) exten => s,117,Hangup()
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